We have answers to all your questions!  In order to serve you faster, we’ve attached an FAQ list that links to the answers to your questions so you no longer have to wait for a response to your question.

Please note: If your question is not on the list or if is regarding an issue with your order (fix, change, cancel or return/refund) we will get back to you with a tailored response within 24 hours.

Please click on the appropriate topic for questions and answers.

1. PLACING ORDER/PAYMENT METHOD

2. ORDER SHIPPING (INCLUDES WAIT TIMES)

3. ORDER STATUS

4. ORDER TRACKING

5. ORDER CHANGES/ORDER CANCELLATION (BEFORE SHIPPED)

6. ORDER ERROR/FIXING (AFTER RECEIVED)

7. GUARANTEED SATISFACTION/RETURNS/REFUND

8. STOCKING/RESTOCKING

9. CURRENCY/CONVERSION

10. FABRIC CARE/STAIN REMOVAL

11. DIFFERENCE BETWEEN FABRIC TYPES

12. INSTANT (PRE-SEWN) HIJABS

13. CUSTOMER SERVICE/E-MAILS

14. VC REWARDS PROGRAM

Thank you for choosing Voile Chic.  We appreciate your continued support and loyalty.  If you have any questions or concerns that are not addressed here, please e-mail info@voilechic.com.